Privacy Policy

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Effective Date: 9/01/2025

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a business inquiry through the Froffee website (the “Site”), operated by FROFFEE LLC.
Your privacy is important to us, and we are committed to protecting the personal information of our visitors and business partners. This policy outlines our practices in compliance with relevant data privacy laws, including the California Consumer Privacy Act (CCPA).

1. Information We Collect

When you interact with our Site, we may collect the following categories of personal information:

Information You Provide to Us:

  • Contact Information: Name, email address, phone number, and physical mailing address when you contact us, fill out a form, or subscribe to our newsletter.
  • Business Information: Your company name, business address, and details about your business (e.g., industry, role, interest in our products) when you inquire about becoming a distributor.
  • Communications: Any information you provide when you communicate with us via email or other channels.

Information Collected Automatically:

  • Technical Data: We and our service providers may automatically collect information about your device and how you interact with our Site. This includes your IP address, browser type, operating system, and a unique device identifier.
  • Website Usage Data: We collect information about your browsing behavior on our Site, such as the pages you view, the links you click, and the time and date of your visit. We use cookies and similar tracking technologies to gather this data.

2. How We Use Your Information

We use the information we collect for the following business purposes:

  • To respond to your inquiries and provide you with information about our products and distributor program.
  • To provide and improve our services, website, and business operations.
  • To communicate with you for customer support, updates, and marketing purposes.
  • To analyze website trends and user behavior to enhance our marketing efforts and the user experience.
  • To prevent fraud and ensure the security of our Site.

3. Sharing Your Personal Information

We do not sell your personal information for monetary value. We may share your personal information with third-party service providers who assist us with our business operations, such as:

  • Website analytics providers (e.g., Google Analytics) to help us understand how our customers use the Site.
  • Email marketing services to send you communications and updates.
  • Other partners who support our business, such as website hosting or IT support.
These service providers are contractually obligated to protect your information and use it only for the purposes for which we provide it to them.

4. Your California Privacy Rights

As a California resident, you have specific rights regarding your personal information under the CCPA:

  • Right to Know: You have the right to request that we disclose the categories of personal information we have collected, used, shared, or sold about you over the past 12 months.
  • Right to Delete: You have the right to request the deletion of your personal information that we have collected, subject to certain exceptions.
  • Right to Opt-Out: While we do not “sell” your personal information, you have the right to opt-out of the “sharing” of your data for cross-context behavioral advertising.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
To exercise these rights, please contact us using the information in the “Contact Us” section below.

5. Data Security

We implement reasonable security measures to protect the personal information we collect and store. However, no data transmission over the internet or any wireless network can be guaranteed to be 100% secure.

6. Cookies

We use cookies and similar technologies to enhance your experience on our Site. You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:

FROFFEE LLC
info@froffee.me
Costa Mesa, CA 92626